Cancellation & Refund Policy
Clear, fair terms. We want every booking to feel safe.
Payment
Payment of the estimated total confirms and locks in your reservation. Your payment is fully refundable when you cancel within the windows below.
Standard Cancellation — Airport, Hourly, Tours
| 24+ hours before pickup | Full refund |
| Less than 24 hours | Payment non-refundable |
| No-show | Full fare charged (100%) |
Weddings & Special Events
Because events involve longer planning and sometimes multiple vehicles, a longer window applies:
| 7+ days before event | Full refund |
| Less than 7 days | Payment non-refundable |
Flight Delays & Cancellations
For airport transfers, we track your flight automatically and adjust the pickup time at no extra charge. If your flight is cancelled, we will reschedule your ride or refund your payment — no penalty.
If We Cancel
In the rare event Peace Limo Service must cancel your booking, you receive a full refund of everything you paid.
How to Cancel
Call or text (650) 730-3630, message us on WhatsApp, or email reservation@peacelimoservice.com with your name and reservation date. Refunds are processed to your original payment method within 5–10 business days.
Changes & Rescheduling
Need to change a time, vehicle, or route instead of cancelling? Contact us — we'll do our best to accommodate at no charge when availability allows.
Last updated: 2026. Peace Limo Service reserves the right to update this policy. The policy in effect at the time of your booking applies.